- QatarDunia.com – Qatar Classifieds - http://qatardunia.com -

Customer Service Agent & Sales Coordinator Required

Skycom is a multifaceted company with services extended beyond the traditional courier services is seeking to recruit the following:

>>Customer Service Agent (CSA)
Key responsibilities:
– Handling telephone inquiries (bookings requests)
– Track and Trace packages
– Handle Customer complaints efficiently
– Handle counter bookings and queries
-Educated to high school level
– Experience in Call Centre or Counter staff
– Fluent in English, both written and spoken
– Transferable visa

Key responsibilities:
– Plan a monthly cycle to call all the existing & prospective customers to understand their requirements & ensure that these are met.
– Build strong & strategic relationships with our existing & prospective customers.
– Inter-act with customers positively to resolve any customer complaints.
– Educated to high school or college level.
– Experience in Service industry, preferably air freight
– Fluent in English, both written & spoken
– Transferable visa

Please send CV details to email: [email protected]